Before widespread adoption of TQM, most firms assumed that
A. the advantages of mass production were insignificant.
B. customers scarcely notice deficiencies in quality.
C. production defects were an inevitable part of mass production.
D. the cost of replacing defective parts was unacceptable.
E. eliminating defects from mass production was achievable.
Answer: C
You might also like to view...
Why might a researcher decide to use causal research rather than descriptive research?
What will be an ideal response?
A balance sheet account with a debit balance requires a closing entry that credits that account, because a credit closing entry will result in a zero ending balance in the account
Indicate whether the statement is true or false
Buzz that comes from a deliberate buzz marketing campaign is called ________, while buzz that occurs without a deliberate campaign from the marketer is called ________
A) virtual WOM; viral WOM B) viral WOM; virtual WOM C) organic WOM; amplified WOM D) amplified WOM; organic WOM E) direct WOM; indirect WOM
In which of the following cases is the felony murder rule applied?
A. when the felon in the case was killed while the crime transpired B. when the murder was committed without intent while committing another crime C. when the reason for the death is found to be involuntary manslaughter D. when the crime involves the intended murder of another person