Joseph Juran defined quality as "fitness for use," which means that
A. a product or service should be priced competitively.
B. an organization should produce products that will help customers stay healthy.
C. companies should focus on products that help the community.
D. products should be very durable.
E. a product or service should satisfy a customer's real needs.
E. a product or service should satisfy a customer's real needs.
Another pioneer with Deming in Japan's quality revolution was Joseph M. Juran, who defined quality as "fitness for use." By this he meant that a product or service should satisfy a customer's real needs.
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The nominal interest rate in an economy is 5 percent, and there is also a 15 percent probability of having cash lost or stolen in the economy. Given this information, what is the cost of going to the ATM for an individual who spends $10 daily and has a total cost of holding cash = (365/T) + T. Assume that the individual visits the ATM once in every T days.
A. $1 B. $2 C. $3 D. $4
______is the means by which a person controls the behavior of others through punishments, threats, or sanctions.
A. Coercive power B. Legitimate power C. Expert power D. Reward power
A random sample of 121 checking accounts at a bank showed an average daily balance of $280. The standard deviation of the population is known to be $66. a.Is it necessary to know anything about the shape of the distribution of the account balances in order to make an interval estimate of the mean of all the account balances? Explain.b.Find the standard error of the mean.c.Give a point estimate of the population mean.d.Construct an 80% confidence interval for the population mean.e.Construct a 95% confidence interval for the population mean.
What will be an ideal response?
To maintain the spontaneity of a presentation, professional salespeople should not rehearse.
Answer the following statement true (T) or false (F)