Amy is in charge of facilitating the change process for her company. She realizes that the first thing she needs to do is to explain the rationale for the change, break down the status quo, and challenge existing beliefs to understand how to start on a new path. She also knows that this will be the most difficult and stressful part of the change process, because challenging deeply held beliefs about the way things are done can provoke strong reactions from people. Amy is involved in which stage of Lewin’s basic change model?
a. Reconstructing
b. Unfreezing
c. Transforming
d. Refreezing
b. Unfreezing
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When customers calculate the perceived economic benefits of a continuously provided service in relationship to the economic costs, they are gauging the ________ equity
A) private B) brand C) payment D) customer-service E) product-service
Read the scenario about teams, and then answer the corresponding question. Five colleagues in human resources (HR) were tasked with reviewing options for employee benefits, researching less costly alternatives, and making recommendations to the HR director. This team has spent a month researching and reporting back. The group is finally in the last stages of preparing a recommendation report for
the director. The process went smoothly and worked well. In general, the team had a strong balance of expertise, which allowed each member to contribute equally and valuably. At the team's final review meeting, Joe stepped up to assign parts for the final proofread; Cherice made certain that everyone's ideas were heard; Lenny stepped in with a comment that eased tension when there were slight disagreements; Marsha kept minutes and compiled the final revisions; and Lance, as always, wanted to talk about the weekend. Consider the following team roles Team Roles Reporter: Prepares records and materials. Free rider: Doesn't do his or her share. Socializer: Pursues only the social aspect. Airhead: Prepares little or not at all. Harmonizer: Keeps tensions low. Facilitator: Makes certain that everyone is heard. Leader: Assumes a directive role. Detractor: Criticizes constantly. Determine which role best describes the team member. Team Member Team Role Lenny _________ A. Facilitator B. Harmonizer C. Leader D. Reporter E. Socializer Fill in the blank(s) with correct word
The best way to adjust for the presence of fixed costs when using the simplified approach for pro forma income statement preparation is ________
A) to proportionately vary the fixed costs with the change in sales B) to adjust for projected fixed-asset outlays C) to disproportionately vary the costs with the change in sales D) to break the firm's historical costs into fixed and variable components
The law governing liens is found in Art. 9 of the UCC
a. True b. False Indicate whether the statement is true or false