Which of the following is not a technique for enhancing motivation?

a. roll with resistance
b. express empathy
c. break through denial
d. develop discrepancy


c

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"Old Age and Survivors Insurance" is more commonly known as:

A) Social Security. B) Supplemental Security Income. C) the Older Americans Act. D) Medicare.

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In task centered group work, ______ help individual members determine and pursue individual goals.

a. workers b. members c. norms d. narratives

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Of the following, what was scientific management's greatest contribution to management as we know it today?

A. The knowledge that there is always "one best way" to accomplish a task. B. The use of management principles in place of instincts, precedents, or impulses for management decision-making. C. The development of sound research methods for the study of management. D. Increased awareness of the psychological damage that can occur when tasks are dull and repetitive.

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Which of the following is not a likely ground for bringing a suit for malpractice?

a. ineptitude b. carelessness c. negligence d. scheduling error

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