The hospital Administrative team holds an employee meeting to announce that the hospital will support the use of quality report cards. What should the employees expect from this announcement? Select all that apply

1. This report card will provide specific performance data about the organization at specific intervals.
2. The goal of using these report cards is to improve the organization's services.
3. These report cards will be an inexpensive way to let the community know about the organization's quality.
4. Using these report cards will increase the average daily census of the organization.
5. These report cards will be used internally as a means of documenting performance evaluations.


1, 2
Explanation: 1. Quality report cards are used to track and report performance data.
2. The goal of using these report cards is to increase the transparency of quality data. The idea is that this transparency will encourage providers and organizations to work harder to provide quality care.
3. Report cards are costly from the perspective of collection of data, analysis, and sharing the results with others.
4. There is no guarantee that publishing quality data will impact patient choices for healthcare.
5. These report cards are not individual, but rather are organization wide reports on quality.

Nursing

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Which of the following statements best conveys an aspect of the role of cerebrospinal fluid (CSF)?

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Mrs. Wade is a 51-year-old patient who presents for a follow-up visit. In reviewing her nutritional history and diagnostic studies, you have diagnosed her with osteoporosis. Deficiency of which micronutrient is implicated in osteoporosis?

a. Phosphorus b. Calcium c. Iron d. Zinc

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The patient reports to the nurse concerns that none of the healthcare team members seem to be listening to their wishes. What action should be taken by the nurse?

1. Offer emotional support to the patient. 2. Encourage the patient to stand up for himself. 3. Report the concerns to the hospital's administration. 4. Set up a patient care conference.

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