In a given year, about __________ of all married couples get divorced
a. 1 percent
b. 2 percent
c. 3 percent
d. 4 percent
b
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The first war of the twenty-first century was the U.S. war against Iraq and Afghanistan.
Answer the following statement true (T) or false (F)
An open-ended question is one that:
a. cannot be answered b. encourages a person to give an answer that contains a lot of information c. encourages a person to provide a simple, get-to-the-point answer d. is vague so the person listening can "hear" what they want to
When do the elite recognize their own social class?
a. when they write their autobiography b. when outsiders try to enter their circle c. when they are sitting on their terraces d. when marriages fail
One strategy of companies who use offshore outsourcing for customer service calls for U.S. customers is “national identity management.” This means:
a. helping to educate people on calls about their home country b. selecting national identities with accents that sound trustworthy to Americans c. cross marketing products to the outsource country and the United States d. posing as American on calls, complete with an adopted American hometown and Americanized name