During question-and-answer periods you, as a speaker, should _____
A) engage persistent questioners for an extended period of time to bolster your ethos
B) provide nonverbal cues to a questioner, such as nodding to indicate understanding
C) ask questions of those who haven't made eye contact with you, so as to engage them
D) avoid openly acknowledging that you don't know the answer to a question
B
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________ is the need to involve others in one?s activities or to be involved in the activities of
others. Fill in the blanks with correct word
Economic performance, competence, the learning organization, and the organization as community are the four organizational goals that establish a basis for
a) ethical dilemmas b) economic excellence. c) social responsibilities. d) ethical climate.
Janice and her family are enjoying their dinner meal together when the telephone rings
When Janice answers, the caller says, "Janet, this is Mr. Baxter with ABC Vacations. How are you doing today?" Janice corrects his mistake on her name and tells him that she's in the middle of dinner, to which Mr. Baxter replies, "Oh, I'm sorry, Janice. I just wanted to tell you about our great cruise offer that I can book for you here tonight..." Janice interrupts him, tells him she's not interested, and hangs up on the telemarketer. Which of Jack Gibbs' strategies for creating a supportive climate did Mr. Baxter most likely violate? A) describe your feelings rather than evaluate others' behaviors B) solve problems rather than try to control others C) be genuine rather than manipulative D) empathize rather than remain detached from others
The relationship level of meaning __________
a. is the connection between symbols and things b. focuses on the meaning of sounds only c. expresses the relationship between communicators d. is not a process e. is only found in verbal expression