Ernest Bormann's description of resembles Tuckman's forming stage of group development.

a. secondary tension
b. primary tension
c. the norming stage
d. the performing stage
e. the adjourning stage


Answer: b. primary tension

Communication & Mass Media

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During the course of an interview, a subject is asked, "Which time of the day you like better: dawn or dusk?" What kind of a question has the subject been asked?

a) Closed-ended b) Probe c) Open-ended d) Personal

Communication & Mass Media

Describe an example of how two different organizations may have very different staffing structures and why that matters to communications campaigns.

What will be an ideal response?

Communication & Mass Media

Oral and written styles use the same components so, they are interchangeable.

Answer the following statement true (T) or false (F)

Communication & Mass Media

When the listener punctuates their listening with smiles, head nodding and verbalizations like “yeah,” “uh-huh,” this behavior is called __________

a. backchanneling b. cognitive processing c. repetition d. the gaze cuing effect

Communication & Mass Media