Ernest Bormann's description of resembles Tuckman's forming stage of group development.
a. secondary tension
b. primary tension
c. the norming stage
d. the performing stage
e. the adjourning stage
Answer: b. primary tension
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During the course of an interview, a subject is asked, "Which time of the day you like better: dawn or dusk?" What kind of a question has the subject been asked?
a) Closed-ended b) Probe c) Open-ended d) Personal
Describe an example of how two different organizations may have very different staffing structures and why that matters to communications campaigns.
What will be an ideal response?
Oral and written styles use the same components so, they are interchangeable.
Answer the following statement true (T) or false (F)
When the listener punctuates their listening with smiles, head nodding and verbalizations like “yeah,” “uh-huh,” this behavior is called __________
a. backchanneling b. cognitive processing c. repetition d. the gaze cuing effect