Experience curves are the opposite of learning curves—as one rises, the other falls
Indicate whether the statement is true or false
FALSE
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Ellen came across an ad for a new restaurant which promised authentic French cuisine. When she ate there, however, she was disappointed to find that the food was mediocre and not very authentic
Which of the following gaps of service performance does this demonstrate? A) gap between service-quality specifications and service delivery B) gap between perceived service and expected service C) gap between service delivery and external communications D) gap between consumer expectation and management perception E) gap between management perception and service-quality specification
Explain why the terms manager and leader are not interchangeable.
What will be an ideal response?
Which of the following is not a breach of duty for purposes of establishing negligence?
A) Driving with defective brakes B) Driving without one's glasses as required on your license C) Driving while intoxicated D) All of the above are breaches of duty.
A ________ may have multiple ________
A) physical server, virtual machines B) virtual machine, physical servers C) both A and B D) neither A nor B