According to the Core Principles of Professional Selling, salespeople should begin their sales presentation knowing the key customer benefits that will be discussed.
Answer the following statement true (T) or false (F)
True
Salespeople should begin their sales presentations knowing the key benefits to be discussed and having a reasonable idea of what to suggest that the prospect or customer buy to solve his or her needs. Salespeople should understand the customer's needs in order to suggest solutions.
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What is a common reason why it might be necessary for a speaker to define new terms or ideas for the audience?
a. The topic is uninteresting, and definitions will make it more exciting. b. The topic is technical and complex. c. Most of the audience speaks a different language. d. Most of the audience has never heard of the topic.
The tragic explosions of the Challenger and Columbia space shuttles are important lessons where people placed unanimous agreement ahead of reasoned problem-solving. Which theory does this demonstrate?
A. polythink B. groupthink C. excessive control D. mismanaged agreement
During decision making, virtual teams, as compared to face-to-face teams, are more likely to:
a. focus on emotions of members. b. focus on social characteristics of group members. c. be distracted by irrelevant social information. d. share unique information.
Describe in brief the concepts of electronic dispute resolution, electronic arbitration, and electronic mediation
What will be an ideal response?