Which of the following Kano Model requirements has the greatest influence on customer satisfaction?
A) must-be requirements
B) one-dimensional requirements
C) attractive requirements
D) indifferent requirements
C
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Mesquite, Inc is ordering a new machine to be used in its manufacturing facility. Which of the following events would trigger the recognition of the machine and related liability on Mesquite's books?
A) The company generates a purchase order. B) A technician installs the machine on the floor of the manufacturing facility. C) The company receives the machine. D) The company pays the bill from the supplier.
Which of the following are usually referred to as developing countries?
A) subsistence economies and raw materials exporting economies B) raw materials exporting economies and industrializing economies C) raw materials exporting economies and industrial economies D) industrial economies and industrializing economies E) industrial economies and post-industrial economies
________ is one of the best measures of the efficiency of the collection process
a. Cash flow from operations to current liabilities b. Quick ratio c. Accounts receivable turnover ratio d. Current ratio
____ systems integrate a company’s ordering, planning, and production scheduling to ensure optimization of resources. They also help reduce overall IT costs by consolidating the various functions under a single application.
a. PERT b. SCM c. ERP d. MRP