A person who tries to get management and union representatives to iron out their differences but who has no power to impose a decision or solution to resolve the impasse is:

a. an arbitrator
b. a judge
c. a mediator
d. a collective bargaining agent
e. a business representative


c. a mediator

Business

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If you must deliver bad news, determine ________ to help you choose the direct or indirect approach for delivering the message

A) how much you care about the audience B) how important the news is to the reader C) your writing style preferences D) how much time is available to develop a message E) if a strong buffer can be developed

Business

Steve buys men's dress shirts for Martin's, a clothing retailer. At a recent trade show, he took the opportunity to see a few new vendors. During one meeting, a vendor proposed a ticket to a high-profile college football game. Steve graciously declined because he was concerned he would be engaging in

A. a tying contract. B. an exclusive dealing. C. free-riding. D. commercial bribery. E. greenwashing.

Business

A citizen's group successfully opposes a fast-food restaurant from locating in their neighborhood, and discovers they need to gather again a few years later when a massive convenience store seeks a building permit for the same site. This best describes

A. a temporary coalition. B. a potential coalition. C. an operating coalition. D. a recurring coalition.

Business

Order fulfillment lead time is the average time it takes ______.

A. from the submission of a customer’s purchase order till the company delivers the order B. from the time the customer’s order is shipped till the customer receives the order C. from the time production of a customer’s order starts till the production is completed D. for a customer’s order to be packaged for shipping

Business