Suggestions for improving your self-concept include which of the following statements?
A) Take a more relaxed approach to improving yourself.
B) Read as many self-help books as you can find.
C) Assume you know what you would like to change about yourself.
D) Commit to improve or change.
E) Distance yourself and try to make the changes on your own.
D
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Rick and Marissa are in a conflict. Rick has just asked, "What do you need to get your job done?" What step in the PUGSS model is in the conflict?
A. Describe the problem B. Achieve understanding C. Identify goals D. Brainstorm solutions
When Nigel used a "thumbs up" gesture in his speech to indicate enthusiasm, he was surprised to see anger on a few faces in the audience. Later, he learned that this is considered a rude gesture in some countries. Nigel forgot about the _____ nature of nonverbal communication.
A. ambiguous B. culture bound C. continuous D. rule-governed
The rule of subordination means that you should treat less important points as
A. subpoints. B. transitions. C. appendices. D. additional main points.
In a presentation outline, what two elements should be written out word for word?
A. transitions and sources B. purpose and preview C. the attention-getter and the closing device D. main points and evidence