Mental files are the externally available information that helps consumers satisfy their needs
Indicate whether the statement is true or false
FALSE
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Based on her studies, Angela Lee Duckworth determined that grit ______.
a. is primarily a factor in physically demanding tasks b. was only a factor for success in the military c. contributed to success in a wide variety of fields and roles studied d. was related to IQ
Which of the following is true regarding joint promotions?
a. they increase the cost of incentives offered to customers b. they are for long-term campaigns c. joint promotions are for organizations who have different target markets hoping to expand their market share d. joint promotions combine their resources to their mutual advantage e. b and d only
According to the systems development life cycle (SDLC), the linear progress from requirements to design to implementation is called the ________ method
A) life cycle B) waterfall C) water cycle D) scrum
Self-awareness, self-management, self-motivation, empathy, and social skills are the five dimensions of ______.
a. retentive listening b. "culture of candor" c. emotional intelligence d. empathic communication