The main benefit of paraphrasing as a listening strategy is that it ______.

A. increases understanding
B. strengthens the relationship
C. adds face time to the interaction
D. both increases understanding and strengthens the relationship


D. both increases understanding and strengthens the relationship

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A particularly bad recession (in which output declines much more than usual for a recession) is called

A. an inflationary period. B. a downturn. C. a peak. D. a depression.

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Which of the following events occurs last?

A. A hydrogen ion concentration gradient is finally established. B. NADH transfer electrons to the electron-transport chain. C. The movement of hydrogen ions through special channels is coupled to ATP production. D. Hydrogen ions diffuse into the inner mitochondrial compartment. E. Hydrogen ions are moved from inner to outer mitochondrial compartment.

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Good customer service means giving customers everything they ask for, whenever they ask for it.

Answer the following statement true (T) or false (F)

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Lori claims that she suffered injuries in an auto accident with an uninsured vehicle. When her insurerMiserly Insurance Companydoes not pay her claim, she files a suit against Miserly for breach of contract. The insurer files a motion to compel Lori to

comply with a discovery request for everything that she has posted on Facebook, Twitter, and other social media sites since the accident. Why would the insurer want to obtain such material? What might Lori argue in opposition to the motion? Should the court grant the defendant's request? Discuss.

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