Which of the following is one of the positive benefits of an effective ethics program?

A) reduce potential litigation and judgment costs
B) maintain and build competitor confidence
C) gain the loyalty, commitment, and respect of the firm's competitors
D) making sure violations are penalized, while at the same time not subjecting the employee to publicity


A

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Retailing includes all the activities involved in selling goods or services directly to final consumers

Indicate whether the statement is true or false

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"Why do you feel that way?" is an example of a(n):

a. Empathic question b. Probing question c. Supportive question b. Close-ended question

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Which of the following serves as an incentive to bring private actions for the enforcement of antitrust laws?

A) fines and imprisonment B) precedents rendered by administrative law judges C) presidential commendations D) triple the amount for damages and reasonable attorney fees

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Bernie owes an undisputed amount to Wilde's Heating & Air Conditioning. Which of the following is true?

A. If Wilde's agrees to accept less than the full amount as full payment, the agreement is not binding. B. The undisputed amount is also known as an unliquidated amount. C. If the parties agree to settle for less than the full amount, their agreement is governed by the ruling in Henches v. Taylor. D. If Wilde's agrees to accept less than the full amount, the agreement is only binding if it is in writing and signed by Bernie.

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