Whenever there is an errand to run around lunchtime, Abdul always volunteers. His boss thinks this is because Abdul is a highly motivated, ambitious worker, but in fact something quite different is happening: Abdul has a crush on a young woman from the same office complex who always eats her lunch in the courtyard, so those lunchtime errands give him a chance to see her and, if he is lucky, talk to her. The boss is subject to the
A. self-serving bias.
B. gambler's fallacy.
C. ratio bias effect.
D. anchoring error.
E. fundamental attribution error.
Answer: E
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________ is in the middle of each aisle of a grid layout where less compelling or exciting products are displayed.
A. Vertical merchandising B. The center store C. Mass marketing D. Product visibility E. Tonnage merchandising
What are the two common attribution errors?
A. fundamental attribution error and self-serving bias B. rudimentary element error and self-serving bias C. rudimentary element error and self-absorbed slant D. self-absorbed slant and fundamental attribution error
To capture key employees from competitors, firms may attract the symbolic leader of a group within a competing firm and hope others will follow. This has been termed
A. the 'Columbus effect.' B. strategically competitive hiring. C. the 'Pied Piper effect.' D. the 'tech exit' effect.
Answer the following statements true (T) or false (F)
1. Norms are expectations about behavior that are shared by members of a group. 2. Norms can change over time. 3. Research at Google suggests that positive group norms are more important than who belongs to the team. 4. While important for other reasons, cohesiveness has little impact on team performance. 5. Status is based on many factors, including members’ performance, job title, wage or salary, seniority, knowledge or expertise, interpersonal skills, appearance, education, race, age, sex, and so on.