Answer the following statement(s) true (T) or false (F)
1. Conflict seems to be less common in virtual teams.
2. Raising team EI is an important leadership responsibility, which is accomplished largely through role modeling and establishing norms.
3. Creativity and change are both positive outcomes of substantive conflict.
4. Higher level moral reasoning is a positive outcome of substantive conflict.
1. FALSE
2. TRUE
3. TRUE
4. TRUE
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Briefly describe the elements of a negative message that uses the indirect approach
What will be an ideal response?
Control charts are appropriate devices in
a. total quality control. b. statistical process control. c. total quality management. d. all of the above.
Use a passive sentence when you need to form a ________________ from one sentence to the next
a. logical connection b. rhythmic tone c. sense of time d. smooth transition
Which of the following is NOT a short-term capacity planning decision?
a. capacity control b. analyzing weekly schedules and bottlenecks c. balancing the workload d. relocating the plant