The U.S. Postal Service posted a $5.1 billion loss in the 2011 fiscal year. Analysts attribute much of the system's financial problems to a marked decline in the volume of mail, since more people are using email
What business force is at play in this example?
A) economic
B) technological
C) demographic
D) global
E) social
Answer: B
Explanation: B) The ability to communicate and send documents via computers has supplanted the need for physical or "snail" mail.
You might also like to view...
A resolution by the board of directors to set aside a part of the credit balance of the retained earnings account for a specific use is called
a. earnings retained in the business. b. an appropriation. c. a recapitalization. d. a deficit.
Typically, internal auditors perform all of the following tasks except
a. Fraud detection b. evaluation of operational efficiency c. review of compliance with legal obligations d. internal auditors perform all of the above tasks
Which intercultural training approach includes a comparison of values and behaviors of people in the home country and the host country?
a. information or fact-oriented training b. attribution training c. cultural awareness approach d. interaction approach
Summary plan descriptions (SPDs):
a. must be provided to new employees before they begin their employment b. provide a brief overview of the terms of employee benefit plans c. can be the basis for claims that employees did not receive promised benefits d. all of the above e. none of the above