If you are called upon to accept an award, do all of the following except:

A) Recap your accomplishments
B) Be honest
C) Call attention to the award
D) Be generous in your praise


A

Communication & Mass Media

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If you want to identify whether a conflict situation has gone through productive and destructive phases using the Hocker-Wilmot’s Conflict Assessment Guide, the most likely step you will use is:

a. Orientation to the conflict. b. Analyzing patterns. c. The nature of the conflict. d. Forgiveness and reconciliation.

Communication & Mass Media

Throughout her speech to a male and female audience about management techniques, Monica continually referred to managers in feminine terms

She said such things as, "When a manager has to confront a disgruntled employee, she needs every ounce of tact and patience she can get" and "The effective manager will clearly convey to her employees what she expects from them." According to your text's information on sexist language, was Monica communicating appropriately? A. Yes; if female managers are ever going to receive equal representation in management levels of corporations, people must get used to hearing feminine language used to refer to them. B. No; Monica's use of feminine pronouns was just as sexist, exclusive a practice as if she had only referred to a manager as him. C. Yes; since Monica was a female manager and women were present in the audience, her language choices reflected her use of the receiver orientation to communication. D. No; Monica should have used generic, masculine pronouns because most people recognize these terms as substitutes for all people.

Communication & Mass Media

Carteris asked to create the layout for a new shopping center his firm is assigned to construct. While briefing his colleagues on the design, he arranged the main points of his speech according to location, position, and direction

What type of speech organization did Carteruse to prepare for his presentation? a. Spatial organization b. Chronological organization c. Problem-and-solution organization d. Topical organization

Communication & Mass Media

Being a golfer can be a part of a person’s individual identity

a. true b. false

Communication & Mass Media