In using the imagining process to engage management in preparation for potential crises, the PR practitioner asks two questions: "What's the best way to wreck this company?" and __________
a. "Who or what is in a position to cause us harm?"
b. "How can we recover?"
c. "What publics do we need to reach to do damage control?"
d. "How are we perceived by our most important publics?"
B
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Fill in the blank(s) with the appropriate word(s).