In the kaizen cycle, the Act step consists of

A) setting the amount of planned improvement for the upcoming period.
B) taking actions to implement the planned improvements.
C) comparing actual results to the kaizen standard to provide a measure of the level of improvement attained.
D) setting the level of improvement as the minimum standard for future performance, thus locking in the realized improvements, simultaneously initiating the maintenance cycle and a search for additional improvement opportunities.
E) undertaking the planned improvement.


D

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Jack's Refrigeration Repair is under contract to repair, recondition, and/or refurbish commercial and industrial icemakers from restaurants, seafood processors, and similar organizations

Jack currently has five jobs to be scheduled, shown in the order in which they arrived. Job Processing Time (hours) Due (hours) V 20 50 W 10 35 X 50 90 Y 15 35 Z 55 75 (a) Complete the following table. (Show your supporting calculations below). (b) Which dispatching rule has the best score for flow time? (c) Which dispatching rule has the best score for work-in-process (jobs in the system)? (d) Which dispatching rule has the best score for lateness? Dispatching Rule Job Sequence Average Flow Time Average Number of Jobs Average Lateness FCFS SPT EDD CR

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Marci Bello is status-oriented. When she buys clothing she only considers items with well-known labels that her friends will notice. This behavior illustrates

A. satisfaction of a want. B. the economic buyer model of buyer behavior. C. satisfaction of a need. D. satisfaction of a belief. E. All these answers are correct.

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An effective revocation:

a. must be initiated by the offeree b. must be communicated to the offeree after acceptance c. need not be communicated to the offeree before acceptance d. must be filed through a court e. none of the other choices are correct

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__________provide access to software or services for a fee

A) Web browsers B) Business service providers C) Web Sites D) Application service providers

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