What is a stroke? How does it affect a person's emotions?
People engage in communication with others in the hope that the outcome might lead to mutual trust, mutual pleasure, and psychological well-being. The communication exchange is a means of sharing information about things, ideas, tasks, and selves.
Each communication interaction, whether casual or formal, provides an emotional stroke that can have either a positive or a negative effect on your feelings about yourself and others. Getting a pat on the back from a supervisor, receiving a congratulatory phone call or text message, and being listened to by another person are examples of everyday positive strokes. Negative strokes might include receiving a hurtful comment, being avoided or left out of conversation, and receiving a reprimand from a superior. By paying attention to the importance of strokes, managers can greatly improve communication and people's feelings about their work.
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Shane feels the presentation and negotiation have gone well, so he decides to use a direct appeal close. What would Shane most likely say to the representative of the church?
A) "Do you have any more questions about ad runs?" B) "It looks like I've covered all your questions." C) "Are you ready to sign the contract so we can close the deal?" D) "Is there anyone else we should present this information to?" E) "What is your overall opinion of my sales presentation?"
Twin studies have shown that genetics has the most effect on which of the Big Five personality traits?
A. agreeableness B. extraversion C. conscientiousness D. neuroticism E. openness to experience
In Skinner v. Railway Labor Executives Assn., tests of railroad employees were performed for drug or alcohol use. These tests were challenged as an unconstitutional warrantless search of persons. The Supreme Court held that the tests:
a. were too invasive, and so, an unconstitutional violation of the Fourth Amendment regarding improper searches b. were unnecessary to insure public safety, and so were unconstitutional c. were an unacceptable impediment to free interstate trade d. violated the railroad employees' freedom of expression, and so were unconstitutional e. were not unconstitutional because railroads are regulated and the public has a strong interest in safety
Identify the types of online intermediaries
What will be an ideal response?