A leadership perspective that focuses on individual leaders and attempts to determine the personal characteristics that leaders share is referred to as the
A. leader-member exchange theory.
B. trait approach.
C. leadership grid.
D. behavioral approach.
E. knowledge approach.
Answer: B
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The blind copy of the purchase order that goes to the receiving department contains no item descriptions
Indicate whether the statement is true or false
Which of the following is true of the Fair Labor Standards Act?
A. Employers are covered if their annual gross sales exceed $1 million. B. Employers are covered if they are engaged in interstate commerce. C. Employees are not discriminated based on their age. D. Employers are covered if they are involved in hiring and firing decisions.
An excellent, inexpensive, and readily accessible method for assessing customers' service expectations is
A. employee empowerment programs. B. syndicated data services. C. customer complaints. D. management by objective programs. E. distributive fairness analysis.
Which of the following is the most commonly used channel for distributing business products?
A. Producer, agents, industrial distributors, organizational buyers B. Producer, industrial distributors, organizational buyers C. Producer, agents, organizational buyers D. Producer, organizational buyers E. Industrial distributors, organizational buyers