In the context of the rational approach to organizational change, which of the following occurs when leaders act to optimize their part of the organization at the expense of suboptimizing the organization's overall effectiveness?
A. siloed thinking
B. learning agility
C. reframing
D. expectation-performance gap
Answer: A
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One of Joelle's challenges when coaching salespeople in listening skills is overcoming the misperception that salespeople need to be better at talking than at listening so that they can persuade customers to buy
Which of the following statements best identifies the benefits of listening? A) Customers reject salespeople who do not display signs of active listening, like nodding the head and making encouraging sounds. B) Customers are dubious of the signs of active listening, but are put off even more by a salesperson who does nothing but talk. C) Salespeople should develop listening skills as part of an overall plan of personal development, and use visualization to help solidify their listening skills. D) Salespeople who are good listeners develop better rapport with customers so they can more easily persuade them to buy. E) Salespeople who are good listeners understand customer needs better to present a product configuration that solves customer problems.
Mr. Davidson, who owns 17 percent of his company's shares, is displeased with the six incumbent directors of the corporation
He proposes a slate of directors consisting of five other persons and himself to become members of the board of directors of the corporation and replace the incumbent directors. In the proxy contest, Mr. Davidson manages to acquire proxies from shareholders who control only 35 percent of the company's shares. Which of the following is true in this context? A) The shareholders who voted for Mr. Davidson's slate of directors will constitute 35 percent of the new board of directors. B) The incumbent directors will continue to form the board of directors. C) The proxy contest did not establish a clear majority, so another proxy contest must be held. D) The slate of directors proposed by Mr. Davidson will form the new board of directors.
Hazel Andrus believes her company has a systematic preference for males in executive positions, and that she has been denied a promotion because of this bias. Her employment contract contained an arbitration clause. Assuming the arbitration clause is fair and enforceable, can the EEOC still bring an action against the company on Hazel's behalf or is arbitration her sole way to enforce the law?
a. The arbitration clause provides her sole remedy and the EEOC is bared from bringing a claim. b. The arbitration clause bars the EEOC, but it cannot stop Hazel from filing a lawsuit to enforce her claims. c. The EEOC can pursue a claim, but they must also arbitrate the claim. d. Even if Hazel must arbitrate her claims, the EEOC has an independent right to bring an action against the company on Hazel's behalf.
If you have a salary of $30,000, an IRA deduction of $2,000, a standard deduction of $6,300, and a FICA rate of 7.65 percent, how much did you pay in FICA this year?
A) $1,805 B) $1,958 C) $2,142 D) $2,295