Which of the following is NOT a benefit of self-disclosure?
A. emotional release
B. professional development
C. reciprocity
D. assistance to others
Answer: B
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Jeremy sells encyclopedias for a company,visiting each house in a particular neighborhood and convincing the residents to buy the books
The people at the first few homes asked some questions, and even though he was not able to provide satisfactory answers, Jeremy understood the questions were being asked. To provide satisfactory answers to the next person, what step must Jeremy take? a. Prepare b. Rephrase the question c. Use organizational signposts d. Stay on message
Which of the following statements best describes an individualistic culture?
a. It stresses approval of the outgroup. b. People are seen as interdependent with others. c. Self-concept is consistent with public behavior. d. People communicate using a restricted code
Indexing our statements helps us prevent generalizing and stereotyping by focusing on the
unique qualities of a person or thing. Indicate whether the statement is true or false
Because listeners have a tendency toward selective attention, speakers must be sure to __________.
A. provide clear supporting material for listeners B. use several visual aids C. use animated gestures and facial expressions to entertain them D. motivate listeners to pay attention