________ skills refer to the seller's ability to work with and through other people.

A. Conceptual
B. Personal
C. Strategic
D. Empathy
E. Human


Answer: E

Business

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The persuasive speaker must be able to answer which of following questions?

a. What exactly am I trying to reinforce or change in my receivers? b. What information can I provide? c. What causes and effects of phenomena can I outline? d. What are the needs of my audience members?

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To _______ a lead or inquiry, the supplier (or contracted third parties) contacts the potential customer via direct mail, fax, e-mail, or telephone and asks a series of preliminary questions to confirm that the firm has significant sales and profit

opportunity a. qualify b. yield c. mine d. prospect

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Describe the arguments for and against the use of permanent strike replacements in economic strikes. (10 minutes)

What will be an ideal response?

Business