Which of the following is a strength of the behavioral approach?
A. the research supports how leader behaviors affect performance outcomes
B. the research found the high-high style to be the most effective
C. he wide range of research on leadership behaviors gives it credibility
D. the research found a universal style that is effective in all situations
C. he wide range of research on leadership behaviors gives it credibility
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Appliance America's customer complaints have increased because its drivers often get lost when attempting deliveries, which means that the deliveries arrived late. The drivers have resisted using GPS systems, claiming they know their territories. But managers are now encouraging them to look for the best solution to the increased level of customer complaints. Appliance America is in the ________ stage of Lewin's change model.
A. changing B. unfreezing C. evaluation D. learning E. refreezing
A value added network can detect and reject transactions by unauthorized trading partners
Indicate whether the statement is true or false
Nonsystematic risk factors would include all of the following except:
a. the sustainability of the firm's strategy b. the firm's ability to generate revenue growth c. the firm's ability to control expenses d. unemployment levels
The higher the switching costs for industry members, the more it can
A. limit the supply of products and/or services. B. provide important cost savings for the collaborative supplier-seller relationship. C. enhance the quality of parts and components being supplied, and in effect reduce defect rates. D. limit supplier bargaining power. E. enhance supplier bargaining power.