Assume that Karen walks up to you and slaps you in the face. You slap her back. She sues you for battery. In this case, you:
a. have a defense of privilege
b. have a defense of self-defense c. have a defense of consent
d. have a defense of assault e. are guilty; pay up
b
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Which of the following are examples of internal publics of a company?
A) newspapers, magazines, television stations, blogs, and other Internet media B) governmental departments and agencies that regulate businesses C) neighborhood residents and community organizations D) the managers, board of directors, and workers of the company E) the general public that is directly affected by the company
When an organization takes time and resources to survey the environment to identify potential issues that might impact the organization, this is called ______.
A. framing B. scanning C. surveying D. research
In which closing approach does the salesperson act as if the buyer has already decided to purchase?
A. summary close B. assumptive close C. concrete close D. commitment close E. alternative close
Mastery of dynamic capabilities is seen as a multistage process, composed of:
a. Exploring, seizing, reconfiguring and differentiating b. Sensing, developing, reformulating and disseminating c. Sensing, seizing, reconfiguring and transforming d. Exploring, exploiting, transcending and developing