Which of the following statements made by the nurse should be included in the orientation phase of a nursing interview? (Select all that apply.)
1. "You're answers will be kept confidential."
2. "My name is Susan Smith and I'm a registered nurse."
3. "We are here to make your hospitalization as pleasant as possible."
4. "I need to ask you some questions that will help with planning your care."
5. "Only those directly involved in your care will have access to this information."
6. "If there is anything you need or help you require simply use your call bell and someone will be right in."
ANS: 1, 2, 4, 5
The orientation phase begins with you introducing yourself and your position and explaining the purpose of the interview. Explain to clients why you are collecting data (e.g., for a nursing histo-ry or for a focused assessment) and assure them that any information obtained will remain confi-dential and will be used only by health care professionals.
The statements "We are here to make your hospitalization as pleasant as possible" and "I need to ask you some questions that will help with planning your care" are more appropriate for the ter-mination phase.
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