Joan is taking courses to get her real estate agent license. There are a lot of technical documents she must understand and explain to her potential clients, and although she is motivated to be an agent, this aspect of the job she knows she will dread. There is a lot of information she must know and process when showing a home, and she must know what potential risks and benefits she may see. She lacks the motivation to read and comprehend the technical information as she should, and feels like she may never pass her exams. Given what you know about reading technical manuals and professionalism, offer Joan a strategic plan to master the technical manuals well enough to pass her exam.

What will be an ideal response?


Answers will vary.

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