Which of the following is the best opening for a straightforward claim letter?
A) I have been a loyal customer of Bennigan's for many years.
B) Please credit my Visa account for $36, the amount I was overcharged on November 8.
C) I was extremely disappointed to be overcharged on my dinner bill.
D) ?I will not be returning to Bennigan's unless you credit my Visa account immediately.
B
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