AIM is a process for _______ the writing of useful business messages.
A - reviewing
B - drafting
C - publishing
D - planning
D - planning
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Quinn signs a check “pay to the order of Ronda” drawn on Quinn’s account in Suburban Bank. Quinn has $400 in his account but the amount of the check is $500, which the bank pays. This is
A. a dishonored check. B. an overdraft. C. a certified check. D. a stale check.
You can signal a change in direction within a paragraph by starting a new sentence to introduce an additional topic
Indicate whether the statement is true or false
To be a close corporation, the business must be small, with no more than 20 owners and no more than $500,000 in gross annual income
a. True b. False Indicate whether the statement is true or false
Providing effective customer service is relatively simple because it is usually clearer how to repair a negative experience than it is to provide an initial purchase experience that is satisfying to the customer.
Answer the following statement true (T) or false (F)