A flat yield curve means that the rates do not vary much at different maturities

Indicate whether the statement is true or false


TRUE

Business

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Presently, the Software Division of Bennett Publishing Corporation has a profit margin of 30%. If total sales rise by $100,000, the net result will be

a. an increase in the profit margin ratio to above 30%. b. a decrease in the profit margin ratio to below 30%. c. no change in the profit margin ratio. d. a change in the profit margin ratio that cannot be determined from this information.

Business

Which of the following is not a good technique to implement when encountering conflict?

a. Listen to the other viewpoints that are being presented. b. Do not repress your anger, instead use it productively. c. Focus on finding the best solution to the conflict. d. Tell off your customer and end the conversation satisfied that you had the last word.

Business

Which of the following is likely an example of a high contact service?

a. Nail salon b. ATM c. Self-service checkout lane at a grocery store d. Online banking service

Business

Which of the following countries scores low on uncertainty avoidance as compared to others?

A. Greece B. Belgium C. The United States D. Japan

Business