When the nurse manager orders supplies for the unit, which communication mode is best?

Question

1. Telephone
2. E-mail
3. In person
4. Voice mail

Answer 1

2
Rationale 1: Telephoning an order leaves room for misinterpretation or inaccuracy in recording what was ordered.
Rationale 2: To avoid misunderstanding of supplies needed, a written request is the most appropriate choice. It avoids misunderstanding, as the needs can be checked off a list.
Rationale 3: A verbal order in person may still result in misfilled orders because there is no written record of what was ordered.
Rationale 4: Voice mail may result in a mistake because there is no written record of what was ordered.
Global Rationale: