How you can you locate information about a company?
A) ?Talking with current employees
B) ?Searching the Web
C) ?Reviewing company advertisements and promotions
D) ?All answer choices would help you locate information about a company.
D
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Daniel Rogers is a customer service supervisor. He believes that the company’s customers should be taken care of quickly, efficiently, and completely. When the needs of a customer are not met, he believes in taking the blame (whether the mistake was his) as he is the leader of the department. Mr. Rogers is ______.
a. responsible b. accountable c. responsible and accountable d. exhibiting corporate social responsibility
Which of the following uses the attention-grabbing technique of asking a motivating question?
A) Did you know that over 65 percent of Americans are considered overweight? B) Would you like to drop 10 pounds in a month without visiting the gym? C) Are you aware that the majority of exercise programs don't generate results? D) Have you ever tried following a dieting plan? E) Have you ever started an exercise program?
Capital budgeting uses both financial and non-financial criteria when evaluating projects
Indicate whether the statement is true or false
Which of the following is a universal guideline when answering questions during negotiation?
A. Never answer until the question is fully understood. B. Take time to think through your answer. C. Answer a question with a question. D. both never answer until the question is fully understood and take time to think through your answer are correct choices