Prospective customers call a toll-free number for more information. This is used to identify and qualify prospects and is considered ________.

A. follow-up
B. closing of the sale
C. outbound telemarketing
D. inbound telemarketing
E. database management


Answer: D

Business

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Cole's main job at SendGrid is to foster existing accounts and maintain current customer relationships that have already been developed. Which dimension of the specialist sales force does Cole most identify with?

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Business