Where does resistance to change come from and how can one reduce this resistance to change?
What will be an ideal response?
*Resistance to change can come from either individual or organizational sources
*Individual sources include fear of the unknown, insecurity, habit, selective information processing,
economic factors, predisposition towards change, break in routine, personality conflicts, loss of status,
and lack of understanding
*Organizational sources include structural inertia, limited focus of change, group inertia, threat to
expertise, decisions that disrupt cultural traditions or group relationships and threat to established power
relationships
*The methods of reducing resistance to change stated in the textbook are Education and communication,
Participation, Negotiation, Manipulation, and Coercion
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