Which actions best describe encoding?
A. translating ideas, feelings, and thoughts into a code
B. filtering messages through past experiences
C. minimizing external and psychological noise
D. making sense out of words or nonverbal cues
Answer: A
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All of the following nonverbal cues indicate engagement in a conversation, except _____.
a. monotone voice b. illustrative gestures c. floor holding d. head nods
Sarah believes that the university should adopt a stricter policy regarding students who are caught cheating. Sam is trying to persuade her that the university should adopt a zero-tolerance policy that states that any student caught cheating should be expelled. Sam is more likely to change Sarah’s attitude towards the zero-policy if:
a. Sam clearly explains his position b. Sarah has little direct experience with cheating c. Sarah has low ego-involvement with the issue d. Sam’s position is within Sarah’s latitude of acceptance
When addressing a heterogeneous audience, a speaker should
A) use broader generalizations. B) use a wider variety of supporting material. C) increase the use of platitudes. D) apply demographic stereotypes. E) transform them into a captive audience.
What are the speaker's main objectives in a eulogy?
What will be an ideal response?