Which of the following is considered a generic term?
A. Kleenex
B. Q-tips
C. Saran Wrap
D. Thermos
E. Jell-O
Answer: D
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When responding to a request for adjustment when a third party is at fault, the best approach is to
A) refuse the claim and suggest that the customer sue the third party. B) refuse the claim but forward the paperwork to the third party. C) avoid placing blame and focus on the solution. D) advise the customer never to do business with that third party again. E) refuse the claim but assure the customer that you will never do business with the third party again.
Define and describe the three types of change and provide an example of each.
What will be an ideal response?
The correct order to present current assets is
a. cash, inventories, prepaid items, accounts receivable. b. cash, inventories, accounts receivable, prepaid items. c. cash, accounts receivable, prepaid items, inventories. d. cash, accounts receivable, inventories, prepaid items.
What are Herzberg’s higher order needs called?
a. Hygiene factors b. Extrinsic factors c. Motivating factors d. Actualization