A weighted average of the values of a random variable, where the probability function provides weights, is known as

a. the probable value.
b. the median value.
c. the expected value.
d. the variance.


c

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Suppose that you are managing a large retail store, such as a Macy's or Nordstrom, and want to convince several department managers to join a task force to make recommendations for marketing through social media. The department managers are already very busy, so you know it is going to be difficult to convince them to join the task force. Explain how you might use the five of the nine most relevant influence tactics discussed in the text.

What will be an ideal response?

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Which of the following statements about the important factors that affect how women and men approach negotiations is untrue?

A. Women tend not to draw strict boundaries between negotiating and other aspects of their relationships with other people but instead see negotiation as a behavior that occurs within relationships without large divisions marking when it begins and ends. B. Men use dialogue in two ways: (a) to convince the other party that their position is the correct one and (b) to support various tactics and ploys that are used to win points during the discussion. C. Men are more likely to seek empowerment where there is interaction among all parties to build connections and enhance everyone's power. D. Women are more aware of the complete relationship among the parties who are negotiating and are more likely to perceive negotiation as part of the larger context within which it takes place than to focus only on the content of the issues being discussed.

Business

Analysts look for red flags in financial statements that may signal financial trouble. Which of the following is a red flag that suggests that a company may be in trouble?

A) a significant decrease in net income for several years in a row B) a consistent movement in sales, merchandise inventory, and accounts receivable C) a reduction in the debt ratio D) operating activities are a major source of cash flows

Business

Which of the following is NOT one of the five key elements that give a story legs?

a. reflects your passion b. creates an awakening in the audience c. reveals a need for change d. makes the audience emotional

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