The first question to ask yourself when composing a business message is "What channel should I use to send the message?"
Indicate whether the statement is true or false
False
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A net loss appears on the work sheet in the
A) debit column of the Balance Sheet columns B) credit column of the Balance Sheet columns C) debit column of the Income Statement columns D) credit column of the Adjustments columns
Identify the sentence that best reflects the "you" attitude
A) The order was shipped on March 15. B) You should receive your order by Friday, April 10. C) We have extended our store hours until 10:00 p.m. on weekends. D) I need your completed questionnaire by December 1 so I can prepare my report. E) You should open an account with our bank because we pay the highest interest rates.
Mark is out sailing in his boat one evening when he hears a young girl crying for help in the middle of the lake. Which of the following is true?
a. Mark must help the girl or he will be liable for negligence. b. Mark must help the girl only if he knows her. c. Mark must help the girl if he is the girl's uncle. d. Mark must help the girl if he begins to rescue her and increases her danger.
Which of the following should one avoid when bargaining?
A. Coming back with a larger counter trade-off B. Being the first to make a concession C. Staying within one's limit objective D. Desperation and being intimidated