All of the following sentences use transitive verbs except _____?
A) ?The customer paid the bill with her credit card
B) ?The CEO spoke at the small business seminar at the Plaza Hotel on Friday.
C) Many students passed the anatomy and physiology exam.
B
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Each of the following is considered trade dress except
A. the font and size of print used in a national store's print advertising. B. the costume worn by your school's mascot at sporting and other events. C. the white linen tablecloths at the Four Seasons Restaurant in New York City. D. the brown uniforms and trucks at UPS.
Ron's Furnace Repair advertised it would inspect any homeowner's furnace for free. Janet had Ron's come to inspect her furnace. The servicewoman dismantled the entire furnace then refused to put it back together unless Janet paid her $250. The FTC considers such a practice to be
A. an unfair practice. B. a deceptive practice. C. an act that violates public policy. D. All of these are correct.
The telephone has proven to be a good method of making appointments, keeping customers informed, and expressing appreciation, but it is an ineffective tool for building customer goodwill
Indicate whether the statement is true or false
After reading about the events in the Randi W case, which of the following would be the best advice you could give a supervisor who is looking for guidance on writing reference letters for employees who have been fired for cause, but who would like to avoid litigation against the company?
a. Decline to write the letter or simply confirm employment b. Give the full story of the employee's termination from your perspective c. Write a positive letter to avoid defamation issues d. Turn over the information from the internal investigation on the former employee