Answer the following statements true (T) or false (F)

1. Speed of resolution is the primary benefit of using the collaborating conflict-handling style. 
2. When parties to a conflict have deeply rooted, opposing value systems, the most appropriate method to handle the conflict is collaboration. 
3. Competition is a form of conflict. 
4. Devil's advocacy is a method used to induce programmed conflict.


1. FALSE
The strength of collaborating is its longer-lasting impact because it deals with the underlying problem, not just its symptoms. Its weakness is that it's very time consuming. The advantage of forcing is speed: It can get results quickly.
2. FALSE
Collaborating strives to devise solutions that benefit both parties. Collaboration is appropriate for complex issues plagued by misunderstanding. It is inappropriate for resolving conflicts rooted in opposing value systems.
3. TRUE
Competition is a form of conflict, but it is often healthy in spurring people to produce higher results.
4. TRUE
Programmed conflict is designed to elicit different opinions without inciting people's personal feelings. The method for getting people to engage in a debate of ideas is to do disciplined role playing, for which two proven methods are available: devil's advocacy and the dialectic method

Business

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