Ryan’s manager provided him with a performance appraisal that covered the past 6 months. Ryan asked his manager on what the appraisal was based. Ryan contends that his manager only came to Ryan’s work area once or twice in the past 6 months and could not possibly know enough about Ryan’s work to write an appraisal. What aspect of good performance appraisals does Ryan’s appraisal appear to be missing?
A. a basis in mission and objectives
B. reliability
C. acceptability
D. feasibility
C. acceptability
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The step that follows preapproach in the personal selling process is ________
A) sales presentation B) close the sale C) overcome objections D) prospecting E) approach
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Fill in the blank(s) with the appropriate word(s).