Which of the following is most likely NOT an example of the follow-up step of the selling process?
A. A salesperson calling a prospect for a buying decision about a product.
B. A salesperson evaluating the effectiveness of a product after the sale.
C. A salesperson addressing a customer complaint immediately and appropriately.
D. A salesperson sending a thank-you note to a customer for a recent product purchase.
E. A salesperson conducting a customer satisfaction survey 3 months after the sale.
Answer: A
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In comparison to a baseline, productivity is higher if ______.
A. for given input, output is higher B. for given output, input is higher C. the cost of production increases with volume of production D. there is an increase in demand with an increase in volume of production
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a. True b. False Indicate whether the statement is true or false
A(n) _______ serves as a gateway through which a visitor can access other e-shops.
Fill in the blank(s) with the appropriate word(s).