Managerial leadership can be greatly influenced by the way staff responds to:

A) additional responsibilities
B) unstructured work situations
C) organizational tasks and decision making
D) organizational goals


Ans: C

Social Work & Human Services

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Kapp and Anderson provide an example of a consumer satisfaction survey of a family preservation program. Explain why the results were extremely positive (e.g., 98% satisfaction rate).

What will be an ideal response?

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Which of the following would be considered a macro skill important in macro practice?

a. Consultation b. Conflict resolution c. Fund-raising d. Public speaking

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Therapy modes represented under the umbrella of Relationship-Oriented Approaches include all of the following EXCEPT:

A) ?Rational-emotive B) ?Gestalt C) ?Psychodrama D) ?Existential

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Indicate whether the statement is true or false

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