It is not necessary that a well-designed service system be robust.
Answer the following statement true (T) or false (F)
False
The seven characteristics of a well-designed service system include: 3. It is robust. That is, it can cope effectively with variations in demand and resource availability. For example, if the computer goes down, effective backup systems are in place to permit service to continue.
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________ refers to the manner or clarity in which verbal messages are delivered.
A. Inflection B. Proxemics C. Articulation D. Voice quality
What question is asked when an entrepreneur draws conclusions from the results of the data analysis?
a. What can be put into charts and graphs? b. Can the results be communicated? c. Do the results support the hypothesis? d. How can the observations be summarized?
Organizations that employ standardized products, promotion campaigns, and prices for all markets are practicing what is known as
A. customization. B. internationalization. C. globalization. D. regionalization. E. nationalization.
The three key groups in the economic environment are:
A. government, regulators, and business. B. government, consultants, and business. C. consumers, economists, and business. D. consumers, business, and managers. E. government, consumers, and business.