Differentiate between an internal proposal and an internal proposal
Managers prepare internal proposals to justify or recommend purchases or changes in the company; for instance, installing a new computer system, introducing telecommuting or other flexible work schedules, or reorganizing the company into work groups.
An external proposal is a written description of how one organization can meet the needs of another by, for example, providing products or services. Written to generate business, external proposals are a critical part of the successful operation of many companies.
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Silence has no significance in communication.
Answer the following statement true (T) or false (F)
Uniform delivered pricing
A. is just an extension of F.O.B. pricing. B. results in all buyers paying less than the actual transportation costs. C. usually results in higher delivered prices for everyone. D. is most often used when transportation costs are relatively low. E. None of these answers is correct.
The greatest potential variability in the interaction between a customer and a service firm occurs in a(n) ________ service encounter.
A. Face-to-face B. Public C. Integrated communication D. Detached E. Phone
Isaac is looking for a business angel. His best chance of finding one is through:
A. contact with business associates, accountants and lawyers. B. his banker. C. advertisements in magazines. D. contact with friends and relatives.