Communication is effective when it:
a. conforms to expectations.
b. achieves its goals.
c. increases apprehension.
d. emphasizes only the verbal cues.
b. achieves its goals.
Communication is effective when it achieves its goal. It is part of communication competence.
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When you determine that someone is a troublemaker because he has tattoos, you are demonstrating ________
Fill in the blank with the appropriate word.
Name, describe, and give an example of the two general categories of reasons people are
deceptive. What will be an ideal response?
Successful candidates use the following techniques for answering interview questions EXCEPT:
a) They don't initiate action—they follow the interviewer's lead. b) They refer to the organization. c) They support their claims with examples and evidence. d) They have natural, but enthusiastic delivery.
Research suggests that women, compared to men, are more territorial.
Answer the following statement(s) true (T) or false (F)